GENERAL INFORMATION, TERMS AND CONDITIONS
1. This program entitles you and a companion to two complimentary round-trip airline tickets per Airline Ticket Voucher to one of the destinations Fly Free America (FFA) travels to for a minimum night stay at any of the participating hotels or resort condominiums listed at www.flyfreeamerica.com. The airline tickets are for special fare, coach class seating and are valid only when used in conjunction with the accommodations supplied by our program.
2. Participation in the program requires a 7-night minimum stay for each hotel or resort condominium. You may stay for less time for a surcharge.
3. Each Airline Ticket Voucher is valid for two airline tickets for one trip, which must be booked before the expiration date. Travel must be completed within 1 year of the activation date of the voucher. You may call your travel consultant for an extended expiration date and will be granted for a fee of $50 per year extended. The voucher will be invalid if your credit card company does not honor the final payment charge.
4. RESERVATIONS and ACCOMMODATIONS: You must book your trip at least 60 days in advance of the intended departure date. All accommodation rates are those regular rates published by the hotel or resort condominium and applicable at the time of booking. FFA does not compete with internet rates; however these are the year round rates. Some blackout dates fall during major holiday weeks. Ask your travel consultant for details.
5. RESORT CONDOMINIUMS: Some resort condominiums restrict arrival dates to Friday, Saturday or Sunday. Likewise, some airlines require a Saturday-night stay. Resort condominiums vary by destination. Your travel consultant will provide you with details about the property and facility details. SPECIAL TRAVEL REQUIREMENTS: At the time of booking, inform your travel consultant of any special travel requirements, such as handicap access, special meal requirements, etc.
6. OTHER DEPARTURE CITIES: Canada, Puerto Rico, Alaska and Hawaii departure cities may incur a surcharge. Your travel consultant will provide you with details about this.
7. TRAVEL DOCUMENTS: Travel documents, including room and service vouchers, and airline tickets will be sent to you three weeks before departure. Documents are issued when full payment is received. You are responsible for these valuable documents once you receive them. Lost or stolen room vouchers are replaceable for $50. Lost or stolen airline tickets are replaceable for a nonrefundable fee, plus the actual ticket cost.
8. OTHER SERVICES: Your travel consultant may arrange for sightseeing tours, car rentals, or transportation to and from your hotel or resort condominium. If the resort does assess an "All-Inclusive" service charge, this is typically due at the time the room is paid. This service charge will be on your confirmation invoice. Your travel consultant will inform you of these details in advance.
9. DEPOSIT & PAYMENT: All travel arrangements require payment in full at the time of booking. Rates are subject to change between the time you make the reservations and when you book the trip. All presented quotes and payments due are in U.S. dollars. Any additional taxes are due at the time of booking. You are responsible for all other taxes and fees, such as airport departure and landing fee taxes, customs duties, taxes, and fees levied by foreign governments, etc., surcharges, gratuities, occupancy and sales taxes and other customary charges, which are based on room occupancy. In some cases, these taxes and/or charges must be paid by you to the resort upon check-in.
10. CHANGES AND REVISIONS: All changes to confirmed reservations are subject to availability. In addition to any change charges the hotel or resort condominium may levy, FFA will impose a fee as well. The airline imposes a penalty and change fees to a confirmed departure date.
11. CANCELLATIONS, REFUNDS AND PENALTIES: There are no refunds on confirmed travel arrangements. Airline tickets for confirmed reservations are non-refundable and penalties apply to cancellations. Hotel or resort condominiums will not refund for any unused nights if the trip is cut short.
12. TRIP CANCELLATION INSURANCE: Trip cancellation insurance is available for each trip and you must ask your travel coordinator for information. You are not required to take insurance.
13. RESPONSIBILITY: This program, its agents, representatives, officials, and suppliers of services pursuant to, or in conjunction with this travel program, are acting only as representatives for the vacationer in making arrangements for land accommodations, all transportation, and related services, and do not assume any liability whatsoever for any injury, damage, death, loss, accident, additional expense, omissions, or delay due to act of negligence of or default by any hotel or resort, air or ground carrier, restaurant, company, organization, or person rendering any of the services included in the travel, an act of God, rerouting or acts on any government authority, sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather, or other causes beyond their reasonable and personal control. FFA reserves the right to delete any hotel or condominium without prior notice. FFA is not responsible for errors or omissions that may occur in the brochure.
14. PARTICIPATING CARRIERS: The airlines in this program are scheduled airlines and selected solely by representatives. The airline tickets issued are special fare class tickets, coach seating, and non-refundable, and are limited in number for each flight. You will receive frequent flyer mileage for most flights if you are enrolled in the appropriate airline program. All airline tickets and hotel or resort condominium reservations are subject to availability. Complimentary tickets to Hawaii are to Honolulu only. You are responsible for the cost of the inter-island airfare.
15. PROOF OF CITIZENSHIP: Proper travel documentation is required at departure and is the responsibility of the guest. U.S. Government will soon require all guests to be in possession of a valid passport when traveling. Resident Aliens and aliens must contact the consulate to inquire about necessary travel documentation. For more information, visit www.travel.state.gov. No refund will be made for failure to present proper documentation to board the aircraft. As per FFA’s cancellation policy, all the reservations are final and non-refundable. THIS OFFER IS NOT VALID WHERE PROHIBITED BY LAW or for employees, distributors, sponsors or their families. Federal, state and local laws apply. FFA assumes no responsibility for any verbal or written representation made in conjunction with this offer by any distributors and/or their agents other than those included in this offer. This program may not be used in conjunction with and is not valid with any other travel discount program or travel promotion.
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